Working Student (f/m/d) IT End User Support & Vendor Management

Werkstudierende, Teilzeit · Frankfurt am Main


As a working student (f/m/d) you will be member of ​our IT Department at Hyundai Capital Bank Europe, based in the center of Frankfurt. You will support as a on-site staff for the IT end ​user support. 

  • Act as a on-site support to solve hardware, software, and IT-Service problems for the end users
  • Care and maintenance of IT equipments for end users
  • Installation and handover of IT equipment and mobile devices 
  • Inventory management, monitoring, and documentation of IT assets
  • Jira administration, management, processing, and allocation of tickets
  • Coordination of service vendors and external staff
  • Create and maintain feasibility checks from a financial perspective and provide a cost-benefit overview
  • Flexible support activities for the IT Department


  • Technical/university studies, preferably computer science, with a presentation of a current certificate of enrollment
  • Experience in IT end user support is an advantage 
  • Interest in the banking and/or automotive environment
  • Knowledge in Project Management
  • Knowledge in IT Outsourcing
  • Ability to work in a team and good communication skills
  • Good written and spoken English and German skills


Our role as a captive for Hyundai Motor Germany and KIA Germany is characterized on the one hand by permanent growth. Contrary to the trend, we have been able to continuously increase our market share.
On the other hand, the many new vehicle models with innovative drives not only require professional support, but also the further development of existing processes and products.

That's why we are looking for you: motivated and enthusiastic employees who live the same dynamics in everyday life as we do as a captive.

And these are just a few of the many benefits:

  • Attractive remuneration package
  • Flexible working hours
  • Mobile working
  • Table football
Large scope for decision-making and action with flat hierarchies corresponds to our corporate culture, alongside an international team with very good team spirit. Our international corporate culture in particular offers you interesting career prospects for your personal development.If you trade in your home office for office space, you can expect more than just a breath-taking view of the Frankfurt am Main metropolitan region. We offer you modern and innovative workplaces with a great 360-degree view of the Main metropolis.

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